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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Smith

Jennifer Smith

September 26, 2024

5  out of  5
rating by Jennifer Smith
"Angela was knowledgeable, and helpful. Prompt response to inquiries and wonderful customer service."
We responded:
"Thank you Jennifer! Appreciate the 5 start review and the kind words about Angela!"
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Samantha Santillo

September 26, 2024

5  out of  5
rating by Samantha Santillo
"Angela was great to work with and very professional. She ran a couple quotes for me with and without bundling. I would recommend this company to others."
We responded:
"Hi Samantha - thank you for the feedback and happy you were interested in getting some pricing!"
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Jackie Brown

September 26, 2024

5  out of  5
rating by Jackie Brown
"Laura has been a pleasure to work with always so efficient and patient."
We responded:
"Thank you! "
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Mike Laughlan

September 3, 2024

5  out of  5
rating by Mike Laughlan
"Laura is the best! She was quick, efficient and professional!"
We responded:
"Thank you so much Mike! Happy to have you as a new customer and look forward to helping with any of your insurance needs!"
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David Waterfield

June 12, 2024

5  out of  5
rating by David Waterfield
"I am very pleased to be in the competent hand of State farm insurance with Laura Capizzi Agency. They always display excellent customer service."
We responded:
"Thank you David for your business and the amazing review! We pride ourselves on delivering customer service above and beyond what is expected so very pleased to hear your experience has been excellent!!!"
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Eliud R

April 23, 2024

5  out of  5
rating by Eliud R
"Probably the best State Farm I've been to. They were friendly, and informative."
We responded:
"Thank you Eliud! We appreciate this amazing compliment and your business!"
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Krystle D'Aloise

April 18, 2024

5  out of  5
rating by Krystle D'Aloise
"The ladies in the office are always pleasant and easy to work with!"
We responded:
"Thanks for the feedback Krystle! We appreciate you!"
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Dewel Perez

June 21, 2023

5  out of  5
rating by Dewel Perez
"Laura and Andrea took care of my insurance needs in a timely fashion with a great and affordable quote. I recommend their services to anybody needing home insurance in Niagara Falls."
We responded:
"Thank you Dewel! Appreciate the home insurance recommendation and you!"
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MAISHA SAMIRA

June 15, 2023

5  out of  5
rating by MAISHA SAMIRA
"Andrea is amazing, she helped me for my home insurance. She explained everything so well, answered all my questions. I am so happy with their services."
We responded:
"Thank you so much Maisha! I'm so happy you had a great experience with Andrea getting your home insured!"
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lynne neveu

April 13, 2023

5  out of  5
rating by lynne neveu
"I had car insurance through a different company and they tried raising my rate by $700 a year. I reached out to Andrea at State Farm and she was able to take care of my insurance in less than a day and ended up saving me hundreds of dollars!"
We responded:
"Thank you Lynne! Happy we could help and save you so much money on your car insurance!"
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Jen Tompkins

March 16, 2023

5  out of  5
rating by Jen Tompkins
"Understood the needs my business required to operate immediately! Highly recommend"
We responded:
"Thank you for the recommendation Jen!"
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Rob S

March 3, 2023

5  out of  5
rating by Rob S
"Very professional..got me in & out in no time..highly recommend"
We responded:
"Thank you Rob! Appreciate the feedback! "
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Beth Sardina

February 11, 2023

5  out of  5
rating by Beth Sardina
"Andrea S was great to work with! She provided a timely and accurate quote and was very professional to deal with."
We responded:
"Thank you Beth! Appreciate the 5 star review!!!"
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Suzanne Kania

February 9, 2023

5  out of  5
rating by Suzanne Kania
"Andrea was great to work with! She was able to save my family close to $1,000/year on all our insurance products."
We responded:
"Thank you Suzanne! Happy we were able to provide you new insurance coverage and save you money at the same time!"
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Jessica Schulte

February 1, 2023

5  out of  5
rating by Jessica Schulte
"Recently switched car and home insurance to State Farm and worked with Andrea S. She was knowledgeable and courteous with all our interactions and made the process an easy and painless transition and better yet, saved me money!!"
We responded:
"Thanks Jessica! Appreciate the feedback and WELCOME to our agency! "
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Angeline Mason

January 20, 2023

5  out of  5
rating by Angeline Mason
"Laura was a pleasure to work with, and enjoyed my interaction with her. Thank you Laura."
We responded:
"Thank you so much Angeline! We are excited to have you as a new customer and look forward to working with you!"
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Tawanda Bassham

December 7, 2022

5  out of  5
rating by Tawanda Bassham
"Very personable and knowledgeable❤️"
We responded:
"Thank you Tawanda! We love having you as an insurance customer and always enjoy when you visit!"
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M M

November 18, 2022

5  out of  5
rating by M M
"Andrea was very friendly and efficient. Excellent customer service!"
We responded:
"Thank you so much! Andrea always strives to provide amazing customer service when helping out customers!"
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Cathy Jayes

October 3, 2022

5  out of  5
rating by Cathy Jayes
"Very friendly staff"
We responded:
"Thank you Cathy! We appreciate you and the feedback!"
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Yvonne Alston

September 21, 2022

5  out of  5
rating by Yvonne Alston
"Great experience 👍"
We responded:
"Thank you Yvonne! Happy to hear you had such a great experience with our agency!"
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Nancy Scrivano

August 3, 2022

5  out of  5
rating by Nancy Scrivano
"Very good experience each & every time I call with a question or to make a payment...everyone is kind & informed..."
We responded:
"Thank you Nancy! We appreciate you allowing us to handle your insurance needs are are always here for any questions you may have!"
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Hector Lopez

July 28, 2022

5  out of  5
rating by Hector Lopez
"Really friendly and professional!! 100/10"
We responded:
"Thank you Hector! Appreciate such a positive review!"
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Lauren Rick

July 2, 2022

5  out of  5
rating by Lauren Rick
"Annette and Andrea are so wonderful. Thank you so much."
We responded:
"Thank you Lauren!!! Appreciate the 5 star review!"
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Jem Yap

June 17, 2022

5  out of  5
rating by Jem Yap
"I am very pleased with State Farm’s fast and reliable customer service. Andrea is awesome, she responds to my every question and helped me with my quote. Now my insurance coverage and monthly payment are way better than before. Thank you State Farm!"
We responded:
"Thank you Jem!!! So happy we were able to get your auto insurance set up and save you some money!"
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ChevelleCarcass

June 17, 2022

5  out of  5
rating by ChevelleCarcass
"Wow what can I say, I've had this insurance agent for a few years now, they have taken great care of my homeowners insurance. I've just recently switched over and had them cover my auto policies also, nothing but professional every time I call, very quick with email responses and even text messages. Andrea especially is great to deal with, I needed an insurance on my RV that I was purchasing and she got it done. It's great talking to the same people locally and not just ending up with some random person on the other end of the line like I was previously dealing with my former insurance. Thanks."
We responded:
"So happy to hear about your positive experience with our agency! Thank you for your business!"