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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Blaine Harding

Blaine Harding

October 21, 2024

5  out of  5
rating by Blaine Harding
"Very happy I went there very nice people very understanding and very kind and very helpful great insurance"
We responded:
"Thanks for such a nice review Blaine and so happy we could help!"
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Rita Argo

October 21, 2024

5  out of  5
rating by Rita Argo
"My insurance agent was Heather and she is the most loveliest girl i have ever meet you can just feel the smile over the phone which made me smile and brightened my day. Helped me with all my questions and made sure she gave me the exact prices to everything i asked for couldn’t have asked for better service. THIS GIRL NEEDS A RAISE!!!🫶🏻"
We responded:
"Hi Rita! Thank you so much for the amazing review - we feel the exact same way about Heather! "
Profile photo of Cass S

Cass S

October 10, 2024

5  out of  5
rating by Cass S
"Great service, and very individually focused. This team works hard to make sure you get the coverage you need and maintain the policy with thorough and effective support."
We responded:
"We really appreciate you taking the time to leave us a review! We take pride in making sure each customer gets individual attention!"
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John Aviles

October 8, 2024

5  out of  5
rating by John Aviles
"Excellent staff!!"
We responded:
"Thank you John! Happy you have had such a great experience dealing with our amazing team here!"
Profile photo of Josephine Knope

Josephine Knope

October 1, 2024

5  out of  5
rating by Josephine Knope
"Everyone is so friendly. It was so easy to find the insurance l needed. Thank you."
We responded:
"Happy to hear you had such a great experience! We appreciate your feedback!"
Profile photo of Zack Dell

Zack Dell

October 1, 2024

5  out of  5
rating by Zack Dell
"Have had consistent trouble linking my billing info into the app but the team is always very professional and helpful on the phone and are quick to sort out the problems."
We responded:
"Thank you Zack - happy we could help with any "technical difficulties you may have experienced"! Always here for anything you need in the future!"
Profile photo of Lawrence Green

Lawrence Green

September 30, 2024

5  out of  5
rating by Lawrence Green
"Laura Capizzi State Farm Insurance has always been there for all my Insurance needs. The staff is very professional and willing to give the best service and information. I've been with State Farm Insurance for over 30 years, and highly recommend Laura Capizzi as you're representative."
We responded:
"Thank you so much Lawrence! So happy to have such a satisfied long term customer share his experience with our agency!"
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Harvey 257

September 30, 2024

5  out of  5
rating by Harvey 257
"Great service"
We responded:
"Thank you Harvey! Appreciate your business and the 5 star review!"
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Jennifer Smith

September 26, 2024

5  out of  5
rating by Jennifer Smith
"Angela was knowledgeable, and helpful. Prompt response to inquiries and wonderful customer service."
We responded:
"Thank you Jennifer! Appreciate the 5 start review and the kind words about Angela!"
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Samantha Santillo

September 26, 2024

5  out of  5
rating by Samantha Santillo
"Angela was great to work with and very professional. She ran a couple quotes for me with and without bundling. I would recommend this company to others."
We responded:
"Hi Samantha - thank you for the feedback and happy you were interested in getting some pricing!"
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Jackie Brown

September 26, 2024

5  out of  5
rating by Jackie Brown
"Laura has been a pleasure to work with always so efficient and patient."
We responded:
"Thank you! "
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Mike Laughlan

September 3, 2024

5  out of  5
rating by Mike Laughlan
"Laura is the best! She was quick, efficient and professional!"
We responded:
"Thank you so much Mike! Happy to have you as a new customer and look forward to helping with any of your insurance needs!"
Profile photo of David Waterfield

David Waterfield

June 12, 2024

5  out of  5
rating by David Waterfield
"I am very pleased to be in the competent hand of State farm insurance with Laura Capizzi Agency. They always display excellent customer service."
We responded:
"Thank you David for your business and the amazing review! We pride ourselves on delivering customer service above and beyond what is expected so very pleased to hear your experience has been excellent!!!"
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Eliud R

April 23, 2024

5  out of  5
rating by Eliud R
"Probably the best State Farm I've been to. They were friendly, and informative."
We responded:
"Thank you Eliud! We appreciate this amazing compliment and your business!"
Profile photo of Krystle D'Aloise

Krystle D'Aloise

April 18, 2024

5  out of  5
rating by Krystle D'Aloise
"The ladies in the office are always pleasant and easy to work with!"
We responded:
"Thanks for the feedback Krystle! We appreciate you!"
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Dewel Perez

June 21, 2023

5  out of  5
rating by Dewel Perez
"Laura and Andrea took care of my insurance needs in a timely fashion with a great and affordable quote. I recommend their services to anybody needing home insurance in Niagara Falls."
We responded:
"Thank you Dewel! Appreciate the home insurance recommendation and you!"
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MAISHA SAMIRA

June 15, 2023

5  out of  5
rating by MAISHA SAMIRA
"Andrea is amazing, she helped me for my home insurance. She explained everything so well, answered all my questions. I am so happy with their services."
We responded:
"Thank you so much Maisha! I'm so happy you had a great experience with Andrea getting your home insured!"
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lynne neveu

April 13, 2023

5  out of  5
rating by lynne neveu
"I had car insurance through a different company and they tried raising my rate by $700 a year. I reached out to Andrea at State Farm and she was able to take care of my insurance in less than a day and ended up saving me hundreds of dollars!"
We responded:
"Thank you Lynne! Happy we could help and save you so much money on your car insurance!"
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Jen Tompkins

March 16, 2023

5  out of  5
rating by Jen Tompkins
"Understood the needs my business required to operate immediately! Highly recommend"
We responded:
"Thank you for the recommendation Jen!"
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Rob S

March 3, 2023

5  out of  5
rating by Rob S
"Very professional..got me in & out in no time..highly recommend"
We responded:
"Thank you Rob! Appreciate the feedback! "
Profile photo of Beth Sardina

Beth Sardina

February 11, 2023

5  out of  5
rating by Beth Sardina
"Andrea S was great to work with! She provided a timely and accurate quote and was very professional to deal with."
We responded:
"Thank you Beth! Appreciate the 5 star review!!!"
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Suzanne Kania

February 9, 2023

5  out of  5
rating by Suzanne Kania
"Andrea was great to work with! She was able to save my family close to $1,000/year on all our insurance products."
We responded:
"Thank you Suzanne! Happy we were able to provide you new insurance coverage and save you money at the same time!"
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Jessica Schulte

February 1, 2023

5  out of  5
rating by Jessica Schulte
"Recently switched car and home insurance to State Farm and worked with Andrea S. She was knowledgeable and courteous with all our interactions and made the process an easy and painless transition and better yet, saved me money!!"
We responded:
"Thanks Jessica! Appreciate the feedback and WELCOME to our agency! "
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Angeline Mason

January 20, 2023

5  out of  5
rating by Angeline Mason
"Laura was a pleasure to work with, and enjoyed my interaction with her. Thank you Laura."
We responded:
"Thank you so much Angeline! We are excited to have you as a new customer and look forward to working with you!"
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Tawanda Bassham

December 7, 2022

5  out of  5
rating by Tawanda Bassham
"Very personable and knowledgeable❤️"
We responded:
"Thank you Tawanda! We love having you as an insurance customer and always enjoy when you visit!"